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Chapter 5: Introduction to M-Commerce 📱

This cheat sheet covers mobile commerce and location-based services for Chapter 5 of the GSEB Std 12 Computer Studies syllabus.

🎯 Key Concepts

  • M-Commerce: The extension of E-Commerce to mobile and handheld devices.
  • L-Commerce: A subset of M-Commerce that uses location data (GPS) for services.

🛠️ M-Commerce Features & Benefits

1. Key Features

  • Ubiquity: Information available anytime, anywhere.
  • Reachability: Reaching users directly via mobile alerts.
  • Personalization: Content customized based on user habits and location.
  • Convenience: Quick one-tap payments and services.

2. Disadvantages

  • Small Screen: Limited display area for detailed information.
  • Network Speed: Slow internet in some regions.
  • Battery Life: Heavy use drains device power quickly.
  • Security Risks: Higher chance of losing physical hardware (the phone).

⚙️ Five Main Services of L-Commerce

  1. Information Services: Finding local news, weather, or nearest ATMs.
  2. Navigation Services: Directions from one point to another using GPS.
  3. Tracking Services: Tracking the movement of assets, people, or vehicles.
  4. Emergency Services: Finding the nearest hospital or police station during crisis.
  5. Advertising/Marketing: Sending promotional offers when a user is near a store.

🔒 Mobile Security & Payments

1. Technologies used

  • GPS (Global Positioning System): Provides precise location via satellites.
  • QR Code (Quick Response Code): A 2D barcode that stores much more data than 1D barcodes.
  • RFID (Radio Frequency Identification): Uses radio waves for tracking and identification.

2. Security Layers

  • PIN/Pattern: Basic access control.
  • Biometrics: Fingerprint, Facial recognition, Iris scan.
  • 2-Factor Authentication (2FA): Password + OTP (One-Time Password).

💡 Board Focus: High-Weightage Points 👔

  • MCQ Alert: L-Commerce is used for Emergency dispatch (e.g., dial 108).
  • MCQ Alert: M-Commerce is considered the Future of E-Commerce.
  • MCQ Alert: GPS stands for Global Positioning System.
  • MCQ Alert: QR Code is a two-dimensional scannable code.
  • MCQ Alert: RFID is used for Automated Toll Collection (like FASTag).

Board Exam Secret

GSEB frequently asks: "Which technology is used for navigation?" The answer is always GPS.


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